![]() Intent to stay: The combined effect of Managers and Leadership Here’s what organizations need to know about keeping good people: 1.) Management matters, but leadership matters moreĪs Jason explains, "Although managers have a role in leadership, our data suggests that people have separate experiences with each of these groups." We found that leaders have a much stronger effect on employee commitment levels. Organizations that believe in the “leaving managers” myth focus their attention on the wrong areas when they’re trying to address their retention problems. In “bad” companies, good or bad managers make little to no difference to a person’s decision to leave.In “good” companies, managers make a difference.Yes, people leave bad managers, but it is not the number one reason people leave a company.To summarize the findings, we discovered: In other words, we were looking at what was driving employee retention at a given company. We hoped to understand why somebody is or isn’t committed to their current workplace. We wanted to ensure we were looking at "true managers" across the 175 teams we analyzed. We examined teams with a minimum of eight people because, as Peter Drucker has expressed: if someone has less than five direct reports, they're not really a manager. We took on the challenge with an open mind and no particular outcome in mind. So we decided, as an organization, to combine available information with the data we've gathered from hundreds of the world’s fastest-growing companies. Jason reviewed the available literature and research and found no conclusive evidence to back the assertion. Jason McPherson, to test the integrity of the claim that when people leave a company, it's more often than not because of their manager. Gallup doesn’t make its data available for public review, so, we turned to Culture Amp’s Chief Scientist, Dr. But as Abraham Maslow said in 1966, "I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail." Testing the claim with Culture Amp data They’re selling management training, so many things look like management problems. It’s worth noting that the biggest proponent of the idea that “people leave bosses rather than companies” has been management consultancy Gallup.Ĭonsidering how Gallup looks at the world, this makes a lot of sense. So much of what we consider common wisdom is actually a case of "enough people have said it enough times, so it must be true." This is especially the case when something sounds reasonable and makes sense. Is it even true that people leave managers? They are all myths that have been well and truly busted. The daddy-long-legs spider is the most poisonous spider in the world but can't pierce human skin.
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